Shipping Policy

We know waiting for your fits sucks, so here’s the lowdown on how shipping works.

 

Order Processing

• Orders are processed in 2–4 business days (Mon–Fri).

• Pre-order items will ship on or after the drop date shown on the product page.

• Once your order ships, you’ll get a confirmation email with tracking info.

Shipping Options & Costs

• Standard Shipping: [5–7 business days].

• Express Shipping: [3–5 business days].

• International shipping available — rates are calculated at checkout

 Carriers

We ship with trusted carriers like [Royal Mail / DPD / FedEx / Evri ]. Carrier choice depends on your location and order size.

Tracking Your Order

• Every order comes with tracking — sent to your email once your package leaves our warehouse.

• Please allow 24–48 hours for the tracking link to update.

International Orders

• We ship worldwide.

• Customs, duties, and taxes are not included in our prices — if your country charges them, that’s on you.

Delays

We do our best to get orders out on time, but sometimes shipping carriers or customs cause delays (out of our control). Thanks for being patient.

Questions?

If you’ve got an issue with your order or tracking feels off, hit us up at sales@scratchclothing.co.uk and we’ll help you out.